Peace-of-Mind Guarantees
Air Specilaties of Pinehurst is dedicated to upholding the highest level of service and installation in the heating and air conditioning industry. Our Peace-of-Mind Guarantees are extended to you as a demonstration of our commitment to 100% customer satisfaction.
24-Hour Service Guarantee
We at Air Specialties are available to service your heating and cooling equipment 365 days a year, day and night. We don’t take a vacation. Since we are a service company, we have a staff of highly-trained service professionals on call 24-hours a day. What that means to you is that we will come to your home and make any necessary repairs 24-hours a day. Even if it’s Christmas, “we are there for you”.
Installation Workmanship Guarantee
Our installation technicians are the best in skill, attitude, and workmanship, have undergone extensive pre-employment criminal background checks and participate in random drug testing. They’ll care for your home and complete the job with speed and precision. They wear booties (floor savers), clean up when they are finished, and take personal responsibility for your complete satisfaction. They will not smoke or swear in your home. They are polite and courteous. If after finishing in your home, they have not performed in accordance with these high standards, we’ll extend your current Preventive Maintenance Agreement to include an additional visit at no charge. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed.)
Priority Service Guarantee
We are a service company, not a sales company. By prioritizing our service, our Complete Customer Care Program customers receive service before those who are not. “Yes!” you heard that correctly. Our Complete Customer Care Plan customers always get “front of the line” privileges. It means that when you need us, you’ve got us. By participating in our Complete Customer Care Plan, you deserve to have us come to your home and make any repairs necessary before we do any other work. You mean that much to us.
